Contact Us
Have questions, suggestions, or an issue with your order? We’re here to help! You can reach us through the following channels:
For customer service and general inquiries, please write to us at:
✉️ Email: befurryverse@gmail.com
📆 Customer service hours: Monday to Friday, 9:00 AM to 6:00 PM (Colombia time)
You can also contact us through our official social media channels:
Instagram: @furryverse7
Facebook: facebook.com/furryverse
TikTok: @furryverse7
If you’ve already placed an order and want to check its status, please include:
- Order number
- Full name
- Email address used at checkout
Important
Our typical response time is 24 to 48 business hours. We kindly ask for your patience and promise to do our best to assist you as soon as possible
Our Office
Cali – Colombia
Email address
befurryverse@gmail.com
Open Hours
Monday – Friday 9am – 6pm
Colombia Time
Need help or have a question?
Fill out the form below with your details and we’ll get back to you as soon as possible. Our team is here to assist you with any questions, suggestions, or order-related issues.